Call us now at
(414) 263-4260Or email us
help@stammtech.comWe’re always ready for our next challenge, even the urgent ones. Give us a call anytime day or night. Our entire team is alerted to any off-hours communication, and the on-call team will be in touch with you shortly. Not a client yet? That’s okay, we’re here to help you too.
Through years of trial and revision, we’ve honed our support request intake into a process that we think is the best and optimized to get you the help you need as fast as you need it. All incoming calls and emails are routed to both your personal IT Manager as well as our Client Service Coordinator who can work out any availability and logistical issues the situation may require.
While we insist a human being is the best way to understand and respond to support requests, making sure those requests are followed through with and resolved, and being able to track, audit, and report on all of our work is no less important. Internally, we use a software platform called ConnectWise to manage all of our operations. ConnectWise is the world’s leading software company dedicated to the success of IT solution providers.